Because of COVID 19 we are busier than usual. Our seamstresses are working as quick as possible to get your custom garments out in the mail. To save trips out to the post office, we are shipping Tuesdays and Fridays. Please allow 5-10 days to process your order. Typically your order will ship sooner than this – we will do our best!
We work our best to make your life easier! Behaviors we prevent are fecal smearing, diaper digging, disrobing or taking off clothing in inappropriate places. We also prevent picking at skin or tugging on medically necessary devices such as G Tubes or Catheters.
You can create an account during checkout or selecting the Account link on our menu and fill in your account details.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
We accept payments via all major credit and debit cards such as Mastercard, VISA, Discover and American Express and PayPal.
Unfortunately we are unable to cancel an order on-line once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it. If you do need to change or cancel an order please email us firstname.lastname@example.org.
If the item is a standard item not custom sewn or embroidered and not already shipped we can cancel the order. If the item was a custom product it can only be changed or canceled once production has started.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
All orders will be processed within 5 working days, excluding weekends and public holidays.
The Standard US Mail delivery time frame is approximately 5 working days.
Shipping is FREE for orders over $75 USD. For orders less than $75 a flat fee delivery charge of $7 will be added to your cart on check-out.